Known Issues & Problems with Nakto Products + Help, Solutions & Fixes Just a brief update if anyone is interested. If youve charged your ebike battery for less than 8 hours, try letting it charge for 8 hours and then check if the electric bike can run at full speed. Another thing to check here is that the electrical cables are correctly connected. Doing so will give you the best battery life. Then youll occasionally want to run the battery to 100% charged and do it 2 or 3 times in a row. Nakto Camel City Women's Electric Bike. When I press the battery indicator it holds two green and the other only flicker green. If you find yourself with an unresponsive throttle, the first thing to check would be the throttles cables and connectors. Gonna try again, but worried it will give out again. Some speed controllers are turned on by pressing the "M" button. Battery charger shows fully charged (green light) on 36 v battery. Scott Strike, dual suspension electric mountain bike. Electric Bike Hub Motor Problems and How to Fix Them? - eBikeBuster Troubleshooting the Brake Motor Inhibitor. That sensor looks like a small electronic component with three legs that should be connected to wires. Swagtron Swagcycle App Control Collapsible Neck Electric Bike. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, Scorpion and HyperScorpion Express Review, Common E-bike Battery Problems and How to Fix Them. Yes, the magnet alignment is pretty critical. For a better experience, please enable JavaScript in your browser before proceeding. Do your batters have a strong smell to. The charger is showing red when I plug it in and after a while it turns green. In this article, were going to cover everything you need to know about troubleshooting your e-bikes throttle problems. It shows that the battery is all charged. You dont need to discharge the battery fully. Besides that, broken plastic, dust, or debris may have gotten in the way as well. Some will allow you to select a 100% charge if it does go for that setting. Malfunctions of the power or pedal assist system on your ebike may cause issues associated with pulsating or occasional power cut-offs. Do you have a short circuit in the battery, wiring, or motor. Regardless of the type of e-bike throttle you use, there are some common issues that you might face. Of course, its important that youve run all the basic checks first. When I turned the key to the on position the motor seemed dead again until I banged the bike up and down again. jump starting the battery by bypassing the safety features on the bms sounds like a terrible idea. If engaged, this will keep the throttle / motor from operating. >>> BEFORE YOU GO! If theyre damaged or worn out, replace them right away. If you find that the battery power dies out too quickly, then the first you should do is determine how long the battery pack has been left without charging. A lead acid battery can only hold 25 watts per kilogram. If your ebike comes with a circuit breaker, you can reset the circuit breaker by pushing the breaker. Last of all, never be afraid to bring your bike back to the shop and ask a qualified person for help. Jun 22, 2022. weefek. I wanted to share some of my experience from riding, maintenance and, more importantly, tips for buying one. The final note here is dont let your battery get hot. It loses only a quarter of the charge that NiMH batteries lose. One of the most common e-bike problems is the power cutting out. Once you put the throttle back together again, you should be able to press or twist it as usual. Support installment payment. The bike will run ok for a minute or two but cuts out again. Amazon doesn't cover that or warranty. A failing battery can be the result of improper lining up of its prongs. Never charge a battery that has been subjected to freezing conditions, especially if it is still frozen. But if youre unsure of how to do it, or you dont have the knowledge or experience, then theres nothing wrong with hiring a professional to do it for you. Amazon.com : NAKTO 20" Electric Bikes for Adults, Dual Disc Brake On the soft pack battery, youll be using the smaller of the XT-60 adaptors, following the same rules as above. C961 (pdf) Download. The battery has one red and two green lights on. If your ebike features a headlight, you can perform a load test by fastening an arch-shaped piece of cardboard over the headlight so you can see the beam from the headlight while riding. Besides that, the throttle might work, but only intermittently. From here, you can fully charge the battery pack and ride your ebike with the headlight on. If the coils in the motor keep overheating, youre potentially risking the motors integrity and may end up having to replace the motor to avoid damaging the controller. We will start with a word of caution about charging your electric bike battery. Has the battery been left discharged for several months? Some speed controllers are turned on by pressing the M button. One owner's battery wouldn't charge from new. Doing that will rule out many possible causes early on and prevent you from accidentally purchasing expensive spare parts you might not actually need. Was it a sudden start to the problem or gradual? Low voltage from a bad set of cells could also trigger what the throttle is doing but probably not the assist issue. Readjust the battery, stick the charger in and reboot the bike. Burn marks or smells are clear signs that it needs to be replaced. First, select the battery that belongs to your eBike. All youll have to do is grab your screwdriver and open the throttle. Does your bike have the GearSensor attachment that cuts the motor briefly when shifting? Mar 1, 2023 Supercharge Your Health Resolutions with E-Bikes In today's fast-paced world, maintaining good health can be a challenge. Your battery charger will probably feature a LED light indicator that changes states depending on the bikes battery level. You may have to clip a few zip ties to access this plug. Ive contacted Biktrix and sent them emails. For example, if your ebike is equipped with a 36V battery but the voltmeter reads 10 volts, then the battery is faulty. That makes it somewhat harder to notice if you have a swollen battery pack. If they can confirm that theyre faulty, then youll want to replace them entirely. If the voltmeter reads a surface charge of more than 36V, then the battery is fully charged and you can try troubleshooting another component. What makes the BMS switch the battery off and how do I solve this? Common Ebike Battery Problems and How To Fix Them Sit back and enjoy the ride, while we take care of the rest. Give the electric bike full throttle while engaging the brake on the rear without locking it up. Troubleshooting common ebike issues. - Custom Electric Vehicle Design Theres nothing worse than having to spend hundreds or thousands on an eBike only to have problems with its battery. Grab a flashlight and inspect every inch of the cable. Is this a new bike? If you find that the brakes have been pulled back because of damage and cant seem to break free, this will cause the motor inhibitor switch to stay turned on. Then, press or twist your throttle to see if the bikes tyre will spin. The NAKTO Folding OX is a cruiser ebike which is made for recreational cyclists living in cities. You are using an out of date browser. Doing so will give you the best battery life. Which should I go by? In most standard cases of use, 250W is more than enough power for you to ride your eBike on asphalt or dirt roads casually. All NAKTO ebikes arrive 90% assembled plus free assembly service available now. In other words, it works perfectly well half the time, though quite often, you wont be able to accelerate smoothly as you press or twist the throttle. Inspect your controller for any wires that may be loose, disconnected, or misconnected. In this case, its a good idea to check if your ebike is still under warranty. Clean them with a rag, and you should be good to go. To resolve this issue, what youll want to do is to have a qualified expert test your brake sensors. Supercharge Your Health Resolutions with E-Bikes - nakto.com https://electricbike.com/forum/forurs-and-kits/bbshd/7747-bbshd-bbs02-error-list, Electric Bike Throttle and Pedal Assist not working. However, a throttle with additional features, switches, or displays will undoubtedly have more components and several more wires that youll need to inspect to troubleshoot a problem. If your ebike keeps cutting off, one of the most common reasons for such hiccups is a failing battery. As a reader supported site we sometimes earn commissions when referring to stores. I have used two chargers and they all cut out at 81.5v-82v, sometimes 80v, do you know what could be the problem. How to check the electric bicycle problems? Thatll usually involve removing screws and popping open any plastic tabs keeping the throttle closed. If you do this repeatedly, the throttle will eventually loosen or get damaged. Unlike with traditional bikes, ebikes have various configurations and designs which makes repairing flat tires different for brands and models. One helpful method of confirming the source of the problems would be to switch out the throttles and see if the other one works well. Can you inform me how to fix it. 750C (pdf) Download. Check the Battery Management System. FRAME. Troubleshooting the Battery. You dont want to burn your house down because of a silly accident. When you press or twist your throttle, what youre also doing is turning that magnet. Ill check with Roshan Monday if its in the mail. Comparison tools, shop directory, and forums at: ElectricBikeReview.com When Im using switch as well as kicking the bike, the battery or controller will shutdown and it will back to normal if I charged it for a second. A LiPo battery is a Li-Ion battery that is encased in a soft polymer shell. If you have any questions about our product, please leave us an email and we will reply within 24 hours; 1-year warranty, like the bike's seat/motor/battery/charger, etc; Please contact us if you have any problems with the product, Nakto Inc will do best to provide you the best service. The LEDs on the control panel and the ebike should light up, if this doesnt happen, then theres a chance that the battery hasnt been charged or there may have been a blown fuse. NAKTO Electric Bicycle E Bike Lithium Battery Disc Brake 500W Motor Magnesium Alloy 25KM H Max 48V 10AH 26" Tire Electric Bike NAKTO 26'' Fat Tire Super Cruise Electric Bike Nakto SUPER CRUISER Fat Tire Electric Bike 500W 48V After completing the order you will receive the shipping instructions by email. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Nakto as well as any help and solutions you know of. Next, plug the battery charger into the battery charger port on your ebike and observe the indicator light on the battery charger. NAKTO SUPER CRUISER ELEC. We get commissions for purchases made through links in this post. Even if youre just doing a routine troubleshooting session, the battery on your ebike should be the first component to inspect. It's usually spliced in on the rear shifter cable just before the derailleur. ModWheel Direct Mid Drive Electric Bike Kit. If you notice your eBike battery isnt running as long as it used to, check the following: Any of the scenarios mentioned above could lead to your battery discharging rather quickly. That means dont try and charge your battery overnight as you sleep. If you can get your hands on a multimeter, you can perform a battery load test while your ebike is running. To test the output voltage of your battery charger, you can use a multimeter or voltmeter. If it holds a charge, the issue will be your electric bike - most likely a short circuit in the bike's wiring or the motor. You can take it to your local dealer and have them fix it, or you can make a little time and try and fix it yourself. To check the limit switch, though, you might have to remove the whole rear or front brake lever. They are Lithium Ion (Li-Ion) or Lithium Polymer (LiPo) batteries. However, as always, theres no harm in taking it to an e-bike shop so that they can do it for you. In some cases, the throttle cable may also become stretched. My ebike will cut out. Never leave your battery to charge unattended. How to Solve Electric Bike Battery Problems - A helpful guide Support installment payment. There is an easy way to confirm whether or not the brake sensors are indeed the source of your throttle problems. How to Troubleshoot and Fix an Electric Bike - YouTube Some of our top sellers in the Nakto ebike offering are the Nakto Camel Womens, Nakto Camel Mens, Nakto Super Cruiser and the Nakto Elegance. It has been on charge but wont work on the bike. Nakto Electric Bike Review - Cheapest E-Bike for 2023 Additionally, you need to check the battery charger port. Insufficient Bend 7. However, in some chargers, the LED light will turn off completely when the battery is charged. Her main passion is cycling, that's why she is always looking for an amazing new e-bike to make her journey even more unforgettable! Youll definitely need a voltmeter now. Check the motors power transmission system for missing parts. Besides that, disconnected wires could also cause problems for the sensor and the throttle. I'm going to keep checking everything again I just needed to take a break before I go crazy luckily for me I'm in Ontario and it's freezing cold outside so it's not that big of a deal but I was wondering if you had any ideas something I could check or do to get this thing going again. This time it will be up to them to see if they can help but it will now more than likely be a new battery. The battery still shows 2-3 bars full. Troubleshooting Common e-Bike Problems: The Ultimate Guide Join the Electric Bike Forum . What I found was that the metal bushing nut supporting the electrical connector on the battery was loose allowing random disconnection of the battery from the integrated bracket. Then it ran uncontrollably again. There are multiple ways to do this. I know that was a long 10 miles back home! After unmounting it and leaving it for a while the function is restored. http://electricbikereview.com/ If your electric bike isn't working there are several steps you can take to troubleshoot and fix the issue. Check the connection between the motor and the controller. I suspect you need to go into a lower bike gear,going up hill in high gear is a good way to burn out your controller.The BMS battery management system is doing what its supposed to down when you try and take to many volts from the battery at once. Melted or burned wires are a sign of overheating. How fast can my electric bike go? Youll now want to check the adaptor port. Now when I plug everything back in I'm not getting the 03 error anymore but I'm also not getting any power from the throttle and on the screen is not recognizing any battery power even though I have two battery packs both 52 volt fully charged. Lithium-ion batteries dont prefer being left on the charger. Magnet is on the spoke in proper position. Dont get excited and pull your new bike straight out the box and go for a ride. It takes a few cycles to do this. $539.95. If all else fails, you can ask a local shop for help. Get special offers, exclusive product news, and event info straight to your inbox. After the break-in period, youll want to charge your electric bike battery to around 80-90% fully charged. (Buyer is responsible for removal. Required fields are marked *. Definitely a bummer as I was using it to commute for about a week before this latest issue. Continue with Recommended Cookies. I dont have a voltage meter but I can tell you under throttle alone it has full power and can get you to speed no problem. Youll have a good battery and a bad BMS, to resolve this youll need to try a jumpstart on your battery. If that doesnt sound impressive, remember that you can always assist the main drive motor by pedaling. Note how long the battery pack will last. I was sent the cable and diagnostics were done with Roshan and Bafang. For most of us, electric bikes are a relatively new idea, and we dont yet know how to solve e-bike battery problems. Try readjusting it as well. Hold the bike's "On" button for about 10 seconds to force the speed controller to turn on. Is your e-bike under warranty? You can always contact the company, maybe its a known problem and easy to solve. Just like the title says, having no power via pedal assist when riding. If you overuse the throttle control, it may get stuck when pulled back and wont return to the off position on its own. Find out if your electric bike motor spinning freely or it coggs. Activate both brake levers a couple of times to try and free up the switch. $475.95. Heres a picture of the magnet in position and over view of bike. The battery problem of your Nakto electric bike is potentially apparent. In this article, were sharing a full guide on how to troubleshoot common ebike problems to help you get back on the road in no time. Overall Score: 7.9. The soft polymer shell allows the battery to be more flexible. In this video a professional electric bike mechanic shares his expert advice on how to fix an ebike yourself (or at least track down the problem). Cruise Streets with Elegance: A NAKTO Electric Bike Review $539.95. In any case, knowing how to troubleshoot common problems of ebikes is valuable information for anyone owning an electric bike or thinking about buying one. . However, like any other type of battery, they will slowly discharge over time. You dont need any tools to get this done; just plug the battery charger into the wall and see if one or more of the indicator lights are illuminated. This fuse is usually located on the side and could blow up because of short circuits, vibrations, over-current, or old age. New batteries will have a break-in period. The controller after 10 miles only has 1 bar left out of 5. My Battery dies at 50% 1000w motor 48v li ion battery, worked great fro 3 months then will charge to 100% but dies at 50%Help please!! I experienced similar problem with my second biktrix, a Jugg HD Classic, within 20 miles of riding new. Local Delivery & Pick-Up Ordering online and your bike will be completely assembled and ready to pick up in-warehouse. The controllers job is to take input signals from all the controls and sensors on the ebike, analyze them, and then determine the best way to transfer the power coming from the battery to the motor. $539.95. Well, were going to ignore that advice for jumpstarting our battery. It has some old-style components and some that you might want to replace in the long run. No just a few days ago I got the same error code so I changed the sensors again only this time I'm still getting the code 03 error.
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