Login to our returns portal. You will need your order number and email/last 4 digits of your phone number. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. If your items dont make it back to us, youll need to open a dispute with the carrier. With just one click you can reduce the energy used by this website. Email Address The email address used to place your order. You may be liable for import and pay a custom duty charge for orders over the customs threshold. Unfortunately we cannot accept returns after this time. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. OUR RETURNS POLICY. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. You can return your item to us for a refund, and then place a new order to get the item of your choice. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Just pop your items in something non see-through, sealable & waterproof. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Your refund is on its way. 3 Select your preferred return option Print returns label at home or in store options. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. 2. 1. Find out how to return your item(s) at number 4. What should I do if I receive an incorrect or faulty item? Click here to generate and print off your returns label and to find your nearest store. I have an outstanding balance of 1.99 on my Buy Now, Pay Later invoice (Klarna, Clearpay, Laybuy, Zip), how would I pay for this? Login to our returns portal You will need your order number and email/last 4 digits of your phone number. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Ive paid with Afterpay How do returns & refunds work? 2. Print off your returns label and attached it to your parcel. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). FYI Boohooman.com Returns Hoodies. Returns via the portal are fully tracked. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Keep an eye on your return tracking. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). Keep an eye on your return tracking. On average a Klarna refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. Hear about exclusive offers, get early access to collabs & quicker checkout. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. Orders placed between 16th Nov 22 and 15th Dec 22 are eligible for an extended return period of 45 days. warehouse, and again when we have processed your refund. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. By enabling them, you are agreeing to our.
You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. You can do this by filling out the form on our Customer Service Hub To experience the full world of Boohoo, please enable these or check whether another program is Whether you're on website or app, just flip the switch! You don't need to remember to keep your proof of postage - it's all digital! Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. It takes up to 24 hours from your return being processed by us for your invoice to be updated. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. You will need your order number and email/last 4 digits of your phone number. Returns are FREE for premier customers. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Shorts. However, we may, in our sole discretion, offer you a longer period for returns from time to time. There are a couple of other ways to cancel your contract with us. Click here to start a return. We're sorry to hear that you've received an incorrect or faulty item. No packaging, no problem! If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. this Copyright 2022 boohoo.com. Returns Policy | Returns Portal - boohooMAN; 2. uk & international returns - boohooMAN; 3. Tell us what you are returning and why :). Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. by January 24, 2022. by January 24, 2022 0 comment. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. You will need your order number and email/last 4 digits of your phone number. You can unsubscribe at any point. Your return arrives back at boohoo! We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. With loads of styles landing each week and regular trend updates you can be sure to get the latest. I have received a faulty or an incorrect item, would there be a charge to return? The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Returns via the portal are fully tracked. Please return your item(s) to us after finding the fault, and remember to get in touch before We don't refund delivery charge for those countries listed outside of the EEA. By enabling them, you are agreeing to our. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Returns via the portal are fully tracked. Returns are an extreme hassle to deal with. Please turn it on so that you experience this sites full capabilities. If your items dont make it back to us, youll need to open a dispute with the carrier. below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Returns are FREE for premier customers. Read about their experiences and share your own! See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. 5. On average a Zippay refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. If you've returned items from an order paid for with Afterpay, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done via the Afterpay app. Make sure you keep proof of postage! Securely attach the Parcel Connect label to your parcel covering the original delivery label. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. 2. Weve gone paperless! Product name and codes of the items you returned. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. You can cancel your contract here. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. You don't need to remember to keep your proof of postage - it's all digital! Items must be returned within 28 days of receipt. I can't see the refund on my bank statement. Your browser's Javascript functionality is turned off. All rights reserved. Make sure you keep your proof of postage! A typical refund will take up to 14 days + your banks handling time. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Repack your items. *Extra 10% discount sent via email to new subscribers only. By subscribing, you agree to receive marketing communications from boohoo by email. You've got 28 days to send something back to us from the day you receive it. Follow the steps below: 1. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. To experience the full world of Boohoo, please enable these or check whether another program is Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. 3 Select your preferred return option Print returns label at home. Select your preferred return option (Print returns label at home or in store options). It takes up to 24 hours from your refund being processed by us for your invoice to be updated well send you an email as soon as your refund has been processed. You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. You will need your order number and email/last 4 digits of your phone number. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. You can return your item to us for a refund, and then place a new order to get the item of your choice. Just pop your items in something non see-through, sealable & waterproof. No packaging, no problem! To experience the full world of Boohoo, please enable these or check whether another program is Keep an eye on your . To experience the full world of Boohoo, please enable these or check whether another program is Keep your certificate of postage safe as you will need this as your proof of return. For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel. Make sure you keep proof of postage! Your refund will be processed once we've received your unwanted items. Either print your returns label at home or in store. To see how easy it is to collect your order see our video here. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Login to our returns portal. Om van de volgende voordelen te genieten. You don't need to remember to keep your proof of postage - it's all digital! All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! NEW - Want a fully tracked, cost effective and convenient way to send returns? " posted 2 years ago - Anonymous " there returns is a joke, and the clothing quality is terrible don't recommend purchasing from here " You will need your order number and email/last 4 digits of your phone number. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. APP EXCLUSIVE - 25% OFF ALMOST EVERYTHING!*. Copyright 2022 boohoo.com. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. Login to our returns portal by clicking the Start a Return button. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Pay for the postage and print off your label. Once you have processed your return in the portal you're ready to post it off! Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Please wait 14 days before contacting us about your refund if you havent heard from us yet. BB10 2BQ. Cool with that? Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. 90z Revival, Refunds will not be given if they do not comply with our returns policy. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Jeans, Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. blocking them. If youre a customer in the EEA, you get 14 days to cancel your contract with us. GET UNLIMITED NEXT DAY DELIVERY WITH PREMIER!*. Simply return your item(s) and reorder for a replacement. Items must be unworn, unwashed and unused with the original labels still attached. Re-pack the item in its original packaging with labels and tags still attached. Were really sorry to hear that youve received an item thats not in perfect condition. Youll find these alternative methods Please turn it on so that you experience this sites full capabilities. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. You don't need to remember to keep your proof of postage - it's all digital! If you are looking for boohooman returns portal, simply check out our links below : Table of Contents. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. form where youll also find details on how to return your item(s). boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. To experience the full world of Boohoo, please enable these or check whether another program is Widow Hill Road You dont need to remember to keep your proof of postage its all digital! You'll get an email once we receive your returned item. AUSTRALIAN RETURNS LABEL FAST, TRACKABLE & COST EFFECTIVE using the returns portal. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Please turn it on so that you experience this sites full capabilities. If this could be the case, please check your emails including spam and junk. DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. depends on your card issuer). Unfortunately we don't offer an exchange facility. If you have a delivery related question or maybe you need to track your order. Beauty products, fashion masks and accessories cannot be returned for hygiene reasons. Returns via the portal are fully tracked. Hear about exclusive offers, get early access to collabs & quicker checkout. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. By subscribing, you agree to receive marketing communications from boohoo by email. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Afterpay for the items that you have returned. For USA, Canada, Australia and New Zealand customers please return items your item(s) to us within 30 days of receiving your item(s) and remember to get in touch before returning. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. For more info or to contact Zippay click here. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. 1. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. 1, 2, 3! Graphic Tees. Items must be unworn and unwashed with the original labels attached. Hoodies, If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. A refund will then be issued by Zippay once your return has been processed. If you have a delivery related question or maybe you need to track your order. So that we can get this fixed for you please head over to our Contact Us section. All InPost Lockers are in well lit, safe and secure areas with ample parking. #betheMAN. Once our checks are complete well refund your credit/debit card. I can't see the refund on my bank statement. Items must be returned within 28 days of receipt. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. If your items dont make it back to us, youll need to open a dispute with the carrier. 2. You may be liable for import and pay a custom duty charge for orders over the customs threshold. There is no returns label in my parcel, how do I return? Om van de volgende voordelen te genieten. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Login to our returns portal. You'll get an email once we receive your returned item. If you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal above), you will remain responsible for the item(s) until we receive them, and we will not be liable for providing a refund if we do not receive your item(s). For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Quadpay for the items that you have returned. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). Returns via the portal are fully tracked. If your items dont make it back to us, youll need to open a dispute with the carrier. How long does it take to process my return? Om van de volgende voordelen te genieten: California Transparency in Supply Chains Act. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Login to our returns portal. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Returns cost $4 and you can track them as they make their way back to our US hub in New York. UK A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system.
(These need to be unworn/unwashed/unused and with original tags) For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. 4. You've got 28 days to send something back to us from the day you receive it. Post if off! We have printer-less options too if you dont have a printer! The funds should appear on your bank statement within 3-5 working days (how long Shorts, Items must be unworn and unwashed with the original labels attached. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! You've got 28 days to send something back to us from the day you receive it. This two week period starts from the day after you receive your order (or from the day after you receive the last Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Return Request; 3. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace With Klarna, Clearpay, Laybuy & Zip! Following the prompts, enter the order details as instructed. You've got 28 days to send something back to us from the day you receive it. 4. See our, On dirait bien que vous nous rendez visite sur. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. blocking them. Repack your items. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. If your items dont make it back to us, youll need to open a dispute with the carrier. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Copyright 2022 boohoo.com. If you decide to keep one of the items, you need to pay for delivery. Were really sorry to hear that youve received an item thats not in perfect condition. There are a couple of other ways to cancel your contract with us. You've got 28 days to send something back to us from the day you receive it. Post if off! Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). Underwear and swimwear can only be returned if the hygiene seal has not been removed. 1. UK returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal. This cancellation period starts from the day you have received all of the items in your order. 3. We have printer-less options too if you dont have a printer! To save on returns cost, its best to return your items in one parcel. Unfortunately we cannot accept returns after this time. All InPost Lockers are in well lit, safe and secure areas with ample parking. By enabling them, you are agreeing to our. 1. We cannot offer refunds on pierced jewelry, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. You will need your order number and email/last 4 digits of your phone number. weareMAN. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. We've gone paperless! If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Returns via the portal are fully tracked. 2. We have printer-less options too if you dont have a printer! This amount represents our opinion of the full retail value of this product today based on our own assessment after considering a number of factors. Simply choose the locker thats most convenient for you - whether thats close to home, work, gym or another place you frequently visit.